1. User information

Plantasur Trading is responsible for the processing of the User's personal data and informs you that this data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free flow of such data, and therefore provides you with the following processing information:

Purpose of processing: To maintain a commercial relationship with the User in relation to the products or services offered. In addition, the planned operations for carrying out the processing are:

To respond to queries and suggestions that users may make.

To process orders, requests or any type of request made by the User through any form of contact made available to them.

Sending the website newsletter.

Sending commercial advertising communications by email, mobile apps, social networks or any other electronic or physical means, present or future, that enable commercial communications to be made. These communications will be carried out by the data controller and will be related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement.

With regard to the publication of personal data on blogs and social networks that this website may share, personal data may be processed with the aim of answering comments and improving our services. The privacy policy is set by the entities responsible for those sites. We shall not be responsible for the personal information that each User may publish.

Data retention criteria: Data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for that purpose, data will be deleted with appropriate security measures, ensuring the pseudonymisation of the data. We also inform you that resumes received through the website will be stored for a maximum period of one year from their receipt. If you have not been included in any selection process after this period of time, they will be destroyed.

•Data sharing: Your contact and billing data will be forwarded to our tax consultant in charge of the tax processing. Web developers, and the company that provides us with hosting on their servers, will also have access to this data. They have all agreed with us that they will have access to this data exclusively for the purposes specified here. They will not be shared with any other third party for processing, except for legal obligations.

•Legitimation: By ticking the consent box on the relevant form, you are giving your legitimate consent for your data to be processed in accordance with the purposes detailed in this privacy policy.

•Rights granted to the User:

-Right to withdraw consent at any time. Right to object and to the transfer of personal data. The individual is entitled to receive all personal data concerning him/her that he/she has provided to a data controller, provided that the processing is based on consent or is necessary for the performance of a contract and that it is carried out by automated means.

-Right of access: The data subject shall have the right to request and obtain, free of charge, information on his/her personal data undergoing processing, the origin of such data, as well as the communications made or intended to be made with such data. If the individual submits the request by electronic means, and unless he/she requests otherwise, the information shall be provided in a commonly used electronic means. The right to receive a copy shall not adversely affect the rights and freedoms of others.

-Right of amendment and cancellation: Those responsible for the data processing have the obligation to make enact the individual's right of amendment or cancellation within 10 days. Personal data processed in breach of the law shall be rectified or erased as appropriate, and in particular, where such data are inaccurate and incomplete, the individual is entitled to obtain, without undue delay, the rectification of inaccurate personal data concerning him/her. The User the data relates to will have the right to supplement incomplete personal data, even through an additional statement.

-Right to restriction of processing: The User has the right to obtain from the data controller the restriction of the data processing. Where the processing of personal data has been restricted, they may only be processed for the purpose of their storage, with the data subject's consent, for the lodging, exercise or defence of claims, for the protection of the rights of another natural or legal person or for reasons of public interest. Any individual who has obtained the restriction of processing shall be informed by the controller before the restriction of processing is lifted.

-Right to object: The User will have the right to object at any time, based on grounds relating to their particular situation, to the processing of personal data relating to them ("public interest" and "legitimate interest"), including profiling on the basis of these provisions. The controller shall cease processing the personal data unless they can provide compelling legitimate reasons for the processing which override the interests, rights and freedoms of the User concerned, or for the purposes of the lodging, exercise or defence of claims.

-The right to lodge a complaint before the supervisory authority if they are not satisfied with the exercise of their rights, namely, the Spanish Data Protection Agency (http://www.agpd.es).

Contact details for exercising your rights:

Address: Polígono industrial Asegra, calle Almería Numero 9, 18210, Peligros, Granada.

E-mail address: info@plantasur.com

2. Obligatory or optional nature of the information provided by the User

By ticking the corresponding boxes and entering data in the fields on the contact form or submitted via download forms, Users explicitly, freely and unequivocally accept that their data is necessary for the provider to deal with their request. Entering data in the remaining fields is at their own discretion.

The User guarantees that the personal data provided to the responsible party is truthful and is responsible for communicating any changes to them.

The data controller expressly informs and guarantees Users that their personal data will not be transferred under any circumstances, to third parties, and that whenever any type of transfer of personal data is carried out, explicit, informed, and unequivocal consent from the Users will be requested beforehand.

All the data requested through the website is mandatory, as it is required in order to provide optimal service to the User.

If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to the User's needs.